Holy Cross Medical Center
Welcome From The CEO
I am pleased to welcome you to Holy Cross Hospital, where we have spent 82 years providing high quality, compassionate health care to the greater Taos community. We work hard to ensure that we have the most excellent practitioners and up-to-date equipment for the health and comfort of our patients and visitors.
Holy Cross Medical Center is the central hub for health care in north-central New Mexico. Our hospital is home to over 80 physicians, covering a variety of ever-expanding specialties that include internal medicine, wound care, dermatology, ob/gyn, orthopedics, general surgery, urology and a fully-staffed emergency department.
On behalf of our over-400 employees, I am pleased to welcome you to the Holy Cross Medical Center website and look forward to serving you.
~Bill Patten, CEO, Holy Cross Medical Center
Commitment To Excellence
Holy Cross Medical Center is dedicated to retaining the trust and support of our community. Under the leadership of our CEO, Bill Patten, and our administrative team, we are committed to making Holy Cross Medical Center your hospital of choice.
We believe our commitment to excellence is an opportunity to create an aligned culture that is accountable to achieving outcomes together so that everyone from our Employees, Board of Directors, Physicians and Medical Staff, Managers/Directors and Administrators are all on the same page working together with the same goals and values. It all comes back to making healthcare better. Working together, we can create great places for employees to work, physicians to practice medicine and patients to receive care.
Healthcare is changing rapidly and or organization is working to adapt more efficiently and effectively. We are trying to build a sustainable culture that promotes accountability, fosters innovation, and consistently delivers a great patient experience and the best quality outcomes over time. By installing an execution framework called Evidence-Based Leadership, we will work to align goals, actions and processes. This framework creates the foundation that enables transformation in this era of continuous change.
We are investing in Commitment to Excellence C2E education and training for all employees at every level of the organization from the medical staff to employees, managers and directors, as well as administration. By investing in these educational opportunities, we know we will see tangible improvements in all aspects of the organization.
Our C2E initiative has been in place for a little over two years and we have seen positive results in our quality of care and employee morale and are looking forward to the long term effects this commitment will make in terms of quality of care, patient satisfaction, and employee happiness.
Our Commitment to Excellence is a promise that you will always receive great care in Taos!